Remote Support Remote Support - GADS Open Support

Remote support for installation and troubleshooting on your computer.

Because TeamViewer has been installed on over 2.0 billion devices and has up to 45 million devices online at any given time, we chose TeamViewer as our remote support toolset.

If you permit us, we can remotely connect to your computers to assist with software installation and to troubleshoot any GADS Open Source software issues. Therefore, we can give you the highest quality support with the smallest amount of your time.

Simply download TeamViewer QuickSupport by clicking on the link below.

Download link:   
  • When asked "Do you want to run or save this file?", press Run
  • When prompted “Do you want to run this software?”, press Run

TeamViewer QuickSupport is not installed on your machine and can be executed even without Windows administrator rights.

Establishing a connection

You will simply provide us the TeamViewer ID (see image on right) and password to establish the connection.

Our connections utilize completely secured data channels featuring 2048bit RSA private/public key exchange and 256 Bit AES session encoding.

With every start of TeamViewer, a new dynamic session password is being generated which prevents any permanent access to your machine.

To prevent any further remote access, simply press Cancel or close TeamViewer. There is nothing to uninstall.
   TeamViewer QuickSupport

Fantastic speed and security coupled with absolute availability means we can provide you great hands-on support!

Secure

Encryption is based on 2048bit RSA private/public key exchange and 256 Bit AES session encoding. This uses the same security level as https/SSL and is considered completely safe by today's standards.

The key exchange also guarantees that the data transfer is completely encoded between us and you and that any routers or servers in between (including TeamViewer's routers) are unable to read or analyze the data stream.

Security and privacy have always been a top priority.

For more information on the tools we chose to support you, please go to the TeamViewer Inc. site: www.teamviewer.com