Remote Support - GADS Open Support
Remote support for installation and troubleshooting on your computer.
Because TeamViewer has been installed on over 2.0 billion devices and
has up to 45 million devices online at any given time,
we chose TeamViewer as our remote support toolset.
If you permit us, we can remotely connect to your computers to assist with software
installation and to troubleshoot any GADS Open Source software issues. Therefore,
we can give you the highest quality support with the smallest amount of your time.
Simply download TeamViewer QuickSupport by clicking on the link below.
- When asked "Do you want to run or save this file?", press Run
- When prompted “Do you want to run this software?”, press Run
TeamViewer QuickSupport is not installed on your machine and can be executed
even without Windows administrator rights.
Establishing a connection
|You will simply provide us the TeamViewer ID (see image on right) and password to
establish the connection.
Our connections utilize completely secured data channels featuring 2048bit RSA private/public key exchange and 256 Bit AES session encoding.
With every start of TeamViewer, a new dynamic session password is being generated
which prevents any permanent access to your machine.
To prevent any further remote access, simply press Cancel or close TeamViewer. There
is nothing to uninstall.
Fantastic speed and security coupled with absolute availability means we can provide
you great hands-on support!
Encryption is based on 2048bit RSA private/public key exchange and 256 Bit AES session encoding. This uses the same security level as https/SSL and is considered completely safe by today's standards.
The key exchange also guarantees that the data transfer is completely encoded between us and you and that any routers or servers in between (including TeamViewer's routers) are unable to read or analyze the data stream.
Security and privacy have always been a top priority.
For more information on the tools we chose to support you, please go to the TeamViewer
Inc. site: www.teamviewer.com